If your purchase is wrong due to any fault of ours we will replace the item free of charge. Please contact us using the form provided. Because we value your satisfaction above all else, if in the unlikely event you are unsatisfied with your prescription eyeglasses for any reason just return the eyeglasses and case within four weeks with a copy of the order and we will replace it with a new frame and prescription of your choosing for only 50% of the cost of the new item plus shipping and handling.
We are passionate about customer service so we naturally strive to provide excellent customer service. We will bend over backwards to help you have peace of mind and a pleasant experience when you shop on this site.
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